Any time your business needs to ship items from point A to point B, you’ll need to work with a logistics company. The bigger your company grows, the more packages you may need to ship, meaning it could be time to form a relationship with a 3rd party logistics company, specifically family owned trucking companies.
There are several different types of companies you can work with, from large-scale national chains to local, family owned and operated trucking companies. While working with a big brand may have its perks, we’re here to make the case for smaller, family-owned companies.
Below, find eight key advantages of working with a family owned trucking company, and discover a local New England trucking company ready to do the job.
9 Benefits of family owned trucking companies
Personalized transportation services
A national chain may try to fit you into a “box” with a packaged set of services that don’t perfectly fit your needs. But, since family-owned companies have fewer clients, they have the bandwidth to offer more customized services. For instance, they can tailor their logistics services around what you need, rather than forcing you into an impersonal service plan.
More flexibility and scalability
Since you’ll have more personalized attention, a family-owned transportation company may be better equipped to accommodate your logistics needs as your business grows. Since they’ve likely worked with other small business owners in your shoes, they can help you develop a strategy to suit your company’s needs.
Personal touch
When you choose a national trucking company, you don’t have a direct connection to the people who own and operate the business. But by choosing a family owned company, you’ll know exactly who you’re working with. In small companies, you can even have conversations directly with the owners and other decision-makers, enjoying a level of personalization that a corporate brand can’t match.
More specialization
Some family-owned transportation companies may specialize in a certain area of expertise, like chemical transportation. However, a national company that casts a broader net may not understand the niche as well. When you work with a family owned company that understands the ins and outs of an industry, you can trust their years of experience. For instance, they’re well-versed in safety measures and best practices to keep their drivers and your items safe.
Better availability of transportation
Despite having more staff or trucks, bigger trucking companies also have many clients to care for. Their client range can be located in different states or even other countries. So, their attention is stretched thin.
Meanwhile, a local family-owned logistics company can devote their attention specifically to their area of service. So, they may have better availability during shortages and can respond to supply chain issues affecting your local area faster.
Generational experience
Many family owned trucking companies don’t just have one person’s industry experience to draw from. In a multi-generational company, you’ll get the combined experience of all the wisdom that comes with time. Plus, in a fast-paced industry like logistics, family-owned businesses that have survived multiple decades understand how to adapt to market changes. They can pass that knowledge on to you.
Better transportation customer service
If you want more in-depth customer service than you can find at a national chain, a family-owned and operated trucking company could be the way to go. Smaller businesses have more time to spend with individual clients, and they can handle customer service in-house rather than outsourcing to a call center or a robot. Plus, there’s nothing like working with a family-owned company when you want to feel like a friend rather than a client.
Get faster transportation with family owned trucking companies
Family-owned companies are often based in your community. Therefore, if you primarily ship items in and around your local area, that can work to your advantage. Centrally located warehouses can get your items on the road and to their final destination faster than if you worked with a company based in another state.
Support your local economy
Lastly, working with a family-owned business allows you to put your money back into the community where you live and work. For instance, you can form new connections with other business owners in your area and help your local economy thrive.
One of the best family owned trucking companies in Rhode Island
If you’re ready to work with a family-owned trucking company in the New England area, N&D Transportation Company Inc is here for you.
Located in North Smithfield, Rhode Island, we’ve served the community for 50 years and specialize in local freight, warehousing, and logistics services. We offer direct distribution throughout Rhode Island, New York, New Jersey, and Eastern Pennsylvania. Our 12-acre warehouse is centrally located near major roadways, and we have over 100 owned equipment units that can ship your freight ASAP.
When you work with us, we’ll treat you the way we’d want to be treated: Like a family friend. Contact us today to learn how our family-owned company can help you.
